Guiding Principles

The Martin Crude Marketing team fosters positive customer service relationships with its customers. In addition to keeping customer service at the top of mind, the Martin Crude Marketing team also works and lives by the following principles:

Integrity

Conduct all Martin affairs lawfully and with integrity. Never break the law!

Compliance

Ensure 100% compliance 100% of the time in all areas, including Environmental, Health, and Safety. When in doubt, STOP, think, and ask for help.

Customer Focus

Build relationships to anticipate, understand, and satisfy our customers’ needs and develop capabilities that enable Martin to profitably meet the demands of a dynamic marketplace.

Think like an Owner

Contribute by acting with passion, purpose, urgency, and accountability. Pursue opportunities while utilizing critical economic thinking with a disciplined risk-taking mentality.

Value Creation

Strive to create value every day, eliminate waste where possible.

Productive Change

Seek feedback and constructively challenge the status quo to make our business better.

Knowledge

Seek out and share your knowledge with others. Continuously improve processes and systems. Measure profitability where possible.

Respect

Treat every person with dignity and respect. Be sensitive to the needs of others and value diversity in the workplace. Encourage and practice teamwork.

Be Humble

Always seek to understand and deal with reality. Recognize value in the opinions of others. Know what you do not know.